User insights you can ship.

Milana is an agent that learns from each user session and helps you hit your activation goals and conversion targets.

It tells you what's working, what's not, and what to build.

Key Obstructions

Based on past 7 days · 29% obstruction rate

  • Account Access and Authentication
    62 sessions
    Fix with Claude
  • AI Scheduling and Calendar
    45 sessions
    Dive deeper
  • Onboarding Flow Drop-off
    13 sessions
    Create ticket
  • AI Receptionist and Call Handling
    42 sessions
    Share in Slack
  • Website Builder
    29 sessions
    Create PRD
  • Subscription and Paywall Restrictions
    15 sessions
    Fix with Cursor

You have data. You need wins.

Analytics show what happened. Replays show behavior. Feedback shows complaints. None of them tell you what to do next.

Session Overview

  • Session #4,291
    2m 34s watched
    Can't complete checkout on mobile
    High severity
    2h ago
  • Session #4,290
    5m 12s watched
    Pricing page not loading for EU users
    High severity
    3h ago
  • Session #4,289
    0m 48s watched

    product-alerts

    • Sarah K. 2:34 PM
      Anyone seeing the checkout issue?
    • Mike R. 2:31 PM
      Users are complaining about load times again
    • Jess L. 2:28 PM
      NPS dropped 12 points this week
    • David T. 2:25 PM
      Can someone look at ticket #4102?

Here's what I found across 2,356 sessions:

  • Rage clicks — 847 sessions
    Fix with Claude
  • Auth token expiry — 412 sessions
    Dive deeper
  • Onboarding restarts — 289 sessions
    Create ticket
  • AI misunderstanding intent — 194 sessions
    Create PRD

Milana understands your users and your product.

It watches every user session and studies user behavior. Why they hesitate. When they get confused. Where they give up.

Then it tells you what's wrong, how big the problem is, and what to do about it.

Analytics Overview Last 30 Days

  • Conversion
    2.1% ↓ 0.0%

  • Bounce Rate
    67% — 0.0%

  • NPS
    31 ↓ 12

  • Setup wizard stuck on step 3
    Medium severity
    5h ago

  • Session #4,287
    1m 55s watched
    AI assistant giving wrong answers
    High severity
    6h ago

Ten minute set up. Same day findings.

01 Install

Drop in one code snippet. Milana starts watching immediately.

npm install milana-js

02 Analyze

Milana reviews every session. Tickets and transcripts too.

  • User tried to reset password 3 times
  • Checkout flow abandonment at step 3
  • Navigation confusion on pricing page
  • Customer reported broken calendar sync

03 Act

Milana ranks findings by impact and tells you exactly what to do next.

Ranked by impact across 23,525 sessions:

  1. Password reset flow is broken — 6,103 sessions
    Fix with Claude
  2. Checkout abandonment at payment — 4,512 sessions
    Dive deeper
  3. Mobile nav unresponsive on iOS — 3,847 sessions
    View sessions

Milana sees what you miss.

Milana processes every session, ticket, and transcript to find real ways to improve your product.

Bugs

Issues that slip past testing and don't trigger error logs. Milana catches them from real user behavior.

User Confusion

Users toggling, searching, hesitating, going back. Behaviors that don't generate events but signal something is wrong.

AI Blind Spots

AI features fail quietly. Users expect help and get confusion instead. Milana notices the gap between what your agent said and what the user actually needed.

Growth Opportunities

Patterns that signal expansion, upsell, or activation potential. Milana surfaces them before they show up in your metrics.

Revenue Leaks

Abandoned upgrades, broken checkout flows, pricing page drop-offs. Real revenue lost to friction users never report.

For builders that care.

Your team obsesses over the details. Milana tells you which details matter.

Engineering Leaders

You're tired of vague UX tickets. Milana sends scoped findings with session recordings attached.

Product Leaders

You know something is off but you can't prove it. Milana gives you the proof.

Growth Leaders

You see the drop-off but not the cause. Milana finds the cause and sizes the impact.

Security & Performance

  • SOC2 Type II Certified
    Customer controlled data storage
  • Works at Scale

    1M sessions/day

  • No Performance Impact

    50M browsers served

  • Granular Privacy Controls
    With masking & redaction

Stop guessing. Start shipping.

Book a demo and get your first findings the next day.